BYOAIK (Bring Your Own AI Key) is a directory of AI tools that run on your own API key.
Agent Desk
Self-hosted AI customer support desk with human handoff, on OpenAI-compatible model access you configure.
- Category:
- Enterprise AI Tools
- Pricing:
- Open Source
- Open source:
- Yes (Apache-2.0)
- Self-hostable:
- Yes
- Local-first:
- Yes
- Platforms:
- Self-hosted, Docker, Web
- AI providers (bring your own key):
- OpenAI, Custom / OpenAI-compatible, Ollama
- API key storage:
- User controls deployment
- Key risk level:
- LOW
- Trust score:
- 92/100
Agent Desk is an open-source AI customer support system combining knowledge-based answers, human handoff and ticket workflows. The runtime supports Skills, MCP and OpenAI-compatible model access, so the operator nominates the endpoint and supplies the credential. It runs on SQLite or MySQL with Qdrant for vectors, and is built for intranet and enterprise self-hosting where support conversations should not leave the network. Apache-2.0.
Why this trust score (92/100)
Trust measures how the tool treats your API key and how much of that has been verified. It contains no popularity signal.
- Key Safety 21/25: The key lives in a deployment you run yourself.
- Request Routing 20/20: Requests go straight from you to the AI provider. The provider endpoint is configurable, so you can point it at the provider or your own gateway.
- Transparency 20/20: Source is public under Apache-2.0, so anyone can check how the key is handled.
- Privacy 14/15: Local-first: it works without sending your data anywhere. Can be self-hosted, so the data path stays inside infrastructure you control.
- Maintenance 10/10: Actively developed, with commits within the last three months.
- Verification Confidence 7/10: Key handling was found in the published source by BYOAIK's scanner.
What was checked
Verification tier SOURCE_VERIFIED, derived from the evidence below and not set by hand.
- [REPORTED · RESEARCH] This listing was compiled by an AI-assisted research pass over the tool's public website, README and documentation. No person independently confirmed it.
- [STRONG · SOURCE_SCAN] The provider endpoint is configurable, so requests can be pointed straight at the provider or at your own gateway. source
- [CONFIRMED · SOURCE_SCAN] Ships a container definition, so it can be self-hosted on your own infrastructure. source
- [CONFIRMED · SOURCE_SCAN] Most recent commit 2026-08-19, about 0 month(s) ago. source
How your API key is handled
You self-host the app, so your API key lives in your own deployment. Requests are sent directly to the AI provider. Because it can be self-hosted, your key never has to touch a third-party backend.
Setup
Deploy it (Docker/compose), add your provider API key in the admin or environment config, then select models.