BYOAIK (Bring Your Own AI Key) is a directory of AI tools that run on your own API key.

Agent Desk

Self-hosted AI customer support desk with human handoff, on OpenAI-compatible model access you configure.

Website Source code

Category:
Enterprise AI Tools
Maintenance:
Actively developed (last commit yesterday)
Pricing:
Open Source
Open source:
Yes (Apache-2.0)
Self-hostable:
Yes
Local-first:
Yes
Platforms:
Self-hosted, Docker, Web
AI providers (bring your own key):
OpenAI, Custom / OpenAI-compatible, Ollama
API key storage:
User controls deployment
Key risk level:
LOW
Trust score:
92/100

Agent Desk is an open-source AI customer support system combining knowledge-based answers, human handoff and ticket workflows. The runtime supports Skills, MCP and OpenAI-compatible model access, so the operator nominates the endpoint and supplies the credential. It runs on SQLite or MySQL with Qdrant for vectors, and is built for intranet and enterprise self-hosting where support conversations should not leave the network. Apache-2.0.

How this tool was scored

Key handling 92/100 (where your key rests and who sees it, comparable across any licence) and verifiability 90/100 (how much of that BYOAIK could confirm, lower for closed source). Neither contains a popularity signal.

  • Key Safety 21/25: The key lives in a deployment you run yourself.
  • Request Routing 20/20: Requests go straight from you to the AI provider. The provider endpoint is configurable, so you can point it at the provider or your own gateway.
  • Transparency 20/20: Source is public under Apache-2.0, so anyone can check how the key is handled.
  • Privacy 14/15: Local-first: it works without sending your data anywhere. Can be self-hosted, so the data path stays inside infrastructure you control.
  • Maintenance 10/10: Actively developed, with commits within the last three months.
  • Verification Confidence 7/10: Key handling was found in the published source by BYOAIK's scanner.

What was checked

Verification tier SOURCE_VERIFIED, derived from the evidence below and not set by hand.

  • [REPORTED · RESEARCH] This listing was compiled by an AI-assisted research pass over the tool's public website, README and documentation. No person independently confirmed it.
  • [STRONG · SOURCE_SCAN] The provider endpoint is configurable, so requests can be pointed straight at the provider or at your own gateway. source
  • [CONFIRMED · SOURCE_SCAN] Ships a container definition, so it can be self-hosted on your own infrastructure. source
  • [CONFIRMED · SOURCE_SCAN] Most recent commit 2026-09-27, about 0 month(s) ago. source

How your API key is handled

You self-host the app, so your API key lives in your own deployment. Requests are sent directly to the AI provider. Because it can be self-hosted, your key never has to touch a third-party backend.

Setup

Deploy it (Docker/compose), add your provider API key in the admin or environment config, then select models.